Compare Upstream BPO vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

View Full Profile

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

View Full Profile

Feature Comparison

Attribute	Upstream BPO	Contact Center Grupo
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.6 higher
Location	Kuala Lumpur, Malaysia	Bogota, Colombia
Services	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing Contact Center Services Software Factory Body Shopping Telecommunications Solutions	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate	IT Marketing Fintech
Pros	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons	-	One Google review alleges favoritism, late payments, and disputed sales commissions
Website	Visit Site	Visit Site

Explore Other Comparisons

Compare Upstream BPO or Contact Center Grupo with other Agencies:

upstream bpo vs talent recruit malaysia upstream bpo vs intelsa upstream bpo vs teledisca upstream bpo vs biz latin hub upstream bpo vs digitalseg s a s contact center grupo vs talent recruit malaysia contact center grupo vs intelsa contact center grupo vs teledisca contact center grupo vs biz latin hub contact center grupo vs digitalseg s a s

Browse All Agencies

Free Plan Available

You shouldn’t have to overpay for cold email tools. With Mystrika, you won’t.

It does cold email warmup, sequences, unified inbox, and AI writing - all in one place. Every other tool that does this charges somewhere between $100 and $500 a month. Mystrika has a free plan. 500 prospects. No expiry. No card.

The people who consistently book meetings from cold email aren’t smarter. They just stopped leaving money on the table.

See the Free Plan

Cookie Consent Required