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Compare Contact Center Grupo vs Teledisca

Side-by-side comparison of features, pricing, services, ratings and more.

Contact Center Grupo Agency logo

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Winner
Teledisca Agency logo

Teledisca

BPO & Outsourced Support Website

Teledisca is a call center and customer relationship services provider founded in 2016 and headquartered in Bogota, Colombia. It serves the telecommunications and technology industries through telephone, digital, and face-to-face customer support channels. The company holds a 4.9 Google rating from 29 reviews.

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Feature Comparison

Attribute Contact Center Grupo Teledisca
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.5 higher
Location Bogota, Colombia Bogota, Colombia
Services
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
Industries
IT Marketing Fintech
Telecommunications Technology Marketing Small Business IT
Pros
  • Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment
  • Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks
  • Broad BPO service set covering call centers, software factory, staffing, and telecommunications
  • Rated 4.9 out of 5 on Google from 29 reviews
  • Reviewers highlight the work environment, human quality, organization, and customer service
  • Positioned as an experienced provider to the telecommunications and technology industries
Cons
  • One Google review alleges favoritism, late payments, and disputed sales commissions
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