Compare SRG ASIA PACIFIC vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

SRG ASIA PACIFIC

BPO & Outsourced Support Website

SRG Asia Pacific is a leader in business process outsourcing (BPO) solutions, emphasizing meaningful relationships between businesses and their customers. Since 1996, the firm offers contact center operations, IT and data management, and customer interaction services. The firm integrates global best practices with a focus on employee-first culture.

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Winner

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Feature Comparison

Attribute	SRG ASIA PACIFIC	Contact Center Grupo
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.2 higher
Location	Kuala Lumpur, Malaysia	Bogota, Colombia
Services	BPO IT Outsourcing Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions	BPO IT Outsourcing Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	-	IT Marketing Fintech
Pros	Employee-first culture fostering supportive environment Strategic location with easy access to public transport	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons	Delayed statutory contributions (EPF, SOCSO, EIS) Favoritism and lack of transparency in management HR department prioritizes social media content over employee welfare	One Google review alleges favoritism, late payments, and disputed sales commissions
Website	Visit Site	Visit Site

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