Compare Intelsa vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

Intelsa

BPO & Outsourced Support Website

Intelsa is a call center and user experience company founded in 2014. It provides telemarketing, customer service, tech support, and back office support. The agency focuses on leveraging technology and fostering a high-performance culture.

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Winner

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Feature Comparison

Attribute	Intelsa	Contact Center Grupo
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.1 higher
Location	Medellín, Colombia	Bogota, Colombia
Services	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	IT Marketing Fintech	IT Marketing Fintech
Pros	Always attentive and willing to meet client requirements Excellent work environment with comprehensive service Important ally in growth and expansion of clients	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons	Poor front-desk reception and lack of reception area noted by a reviewer	One Google review alleges favoritism, late payments, and disputed sales commissions
Website	Visit Site	Visit Site

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