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Compare Contact Center Grupo vs The Colombian Advantage

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Contact Center Grupo Agency logo

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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The Colombian Advantage Agency logo

The Colombian Advantage

BPO & Outsourced Support Website

The Colombian Advantage is a professional solutions firm that connects US and Canadian companies with bilingual Colombian talent. It provides back-office and customer-facing staffing across all departments.

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Feature Comparison

Attribute Contact Center Grupo The Colombian Advantage
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +4.4 higher
-
Location Bogota, Colombia Bogotá, Colombia
Services
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Customer Marketing
  • Search Engine Optimization
  • Content Creation
  • Social Media
  • Video Production
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Customer Marketing
  • Search Engine Optimization
  • Content Creation
  • Social Media
  • Video Production
Industries
IT Marketing Fintech
Automotive & transport Business services - general Marketing services Transportation & storage
Pros
  • Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment
  • Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks
  • Broad BPO service set covering call centers, software factory, staffing, and telecommunications
  • Provides bilingual Colombian logistics professionals for back-office and customer-facing roles.
Cons
  • One Google review alleges favoritism, late payments, and disputed sales commissions
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