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Compare Contact Center Grupo vs SOFTLINE

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Contact Center Grupo Agency logo

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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SOFTLINE Agency logo

SOFTLINE

Web Development & Technology Website

SOFTLINE is an IT services and software development company founded in 2001. It offers application solutions, software development, IT managed services, and BPO. The company serves enterprise clients from its headquarters in Medellin, Colombia.

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Feature Comparison

Attribute Contact Center Grupo SOFTLINE
Category BPO & Outsourced Support Web Development & Technology
Rating
Winner +0.9 higher
Location Bogota, Colombia Medellin, Colombia
Services
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Mobile App Development
  • Web Development
  • IT Services
  • Managed Services
  • Software Development
  • BPO
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • Mobile App Development
  • Web Development
  • IT Services
  • Managed Services
  • Software Development
  • BPO
Industries
IT Marketing Fintech
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Pros
  • Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment
  • Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks
  • Broad BPO service set covering call centers, software factory, staffing, and telecommunications
  • Offers comprehensive IT and software services including BPO and managed services
  • Expertise in mobile app development for Android, Wearables, and Windows
  • Serves enterprise clients with a team under 49 employees
Cons
  • One Google review alleges favoritism, late payments, and disputed sales commissions
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