Compare Contact Center Grupo vs Contacta

Side-by-side comparison of features, pricing, services, ratings and more.

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Contacta

BPO & Outsourced Support Website

Contacta is a customer experience transformation company providing omnichannel contact center and data analytics solutions. Founded in 2012, the agency operates with a team of 100-249 employees and is headquartered in Barranquilla, Colombia.

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Feature Comparison

Attribute	Contact Center Grupo	Contacta
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating
Location	Bogota, Colombia	Barranquilla, Colombia
Services	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions	Call Centers Contact Center Services Software Factory Body Shopping Telecommunications Solutions
Industries	IT Marketing Fintech	IT Industry Telecommunications Industry Small Business Industry
Pros	Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks Broad BPO service set covering call centers, software factory, staffing, and telecommunications	Strong 4.4 Google rating from 18 reviews with consistently positive feedback Clients praise personalized attention, commitment to quality, and always-available support Agents adapt service delivery to each country's organizational culture and consumer patterns
Cons	One Google review alleges favoritism, late payments, and disputed sales commissions	-
Website	Visit Site	Visit Site

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