Compare Etech vs The Impactful

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Etech

Business, Financial & Professional Services Website

Etech Global Services is a contact center and BPO provider founded in 2003, offering inbound and outbound customer care, technical support, back office support, email, live chat, quality monitoring and analytics, and software development. The company operates eight contact centers with more than 3,000 employees and manages more than 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations each year across more than 47 client partnerships. Headquartered in Nacogdoches, Texas, Etech has five U.S. sites, one nearshore site, and two offshore sites.

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The Impactful

Branding & Design Website

The Impactful Collective vets, selects, and brings together designers, marketers, creators, and subject matter specialists from around the world. The agency matches the right team to the right project at the right time. Members have on average 10 years experience and are committed to positive social change.

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Feature Comparison

Attribute	Etech	The Impactful
Category	Business, Financial & Professional Services	Branding & Design
Rating	Winner +3.3 higher	-
Location	Nacogdoches, Texas, United States	Dallas, Texas, United States
Services	BPO Call Centers Customer Support Business Consulting Inbound customer care Outbound customer care Technical support Email support Live chat Back office support Quality monitoring and analytics Software development Healthcare call centers Branding Digital Services Print Design Creative Services Logo Design Graphic Design Web Design Digital Marketing	BPO Call Centers Customer Support Business Consulting Inbound customer care Outbound customer care Technical support Email support Live chat Back office support Quality monitoring and analytics Software development Healthcare call centers Branding Digital Services Print Design Creative Services Logo Design Graphic Design Web Design Digital Marketing
Industries	Corporate Services Finance Fintech Food and Beverage Health Care Hospitality Manufacturing	Legal Consumer Goods Food and Beverage Health Care Nonprofit
Pros	More than 3,000 employees and eight contact centers across U.S., nearshore, and offshore locations Reports managing more than 100 million voice interactions and 20 million chat and email interactions annually Award-winning operations, including Stevie Awards, Customer Contact Week Excellence Awards, and CCW Excellence BPO of the Year	Unique working model provides top talent at true cost without bloated agency fees Team members average 10 years of experience from top agencies Committed to driving positive social change
Cons	Some public Google reviews complain about unsolicited telemarketing calls and a caller posing as a customer service representative	-
Website	Visit Site	Visit Site

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