Compare Etech vs SHERMAN

Side-by-side comparison of features, pricing, services, ratings and more.

Etech

Business, Financial & Professional Services Website

Etech Global Services is a contact center and BPO provider founded in 2003, offering inbound and outbound customer care, technical support, back office support, email, live chat, quality monitoring and analytics, and software development. The company operates eight contact centers with more than 3,000 employees and manages more than 100 million voice interactions, 20 million chat and email interactions, and 2 million quality monitoring evaluations each year across more than 47 client partnerships. Headquartered in Nacogdoches, Texas, Etech has five U.S. sites, one nearshore site, and two offshore sites.

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Winner

SHERMAN

Data & Analytics Website

SHERMAN is a Chicago-based communications and marketing agency founded in 2002, specializing in public relations, digital marketing, and business consulting with a notable focus on dental and healthcare clients. The agency serves boutique and dental industries with services spanning PR, web design, market research, and social media marketing.

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Feature Comparison

Attribute	Etech	SHERMAN
Category	Business, Financial & Professional Services	Data & Analytics
Rating		Winner +1.5 higher
Location	Nacogdoches, Texas, United States	Chicago, Illinois, United States
Services	BPO Call Centers Customer Support Business Consulting Inbound customer care Outbound customer care Technical support Email support Live chat Back office support Quality monitoring and analytics Software development Healthcare call centers Public Relations Digital Marketing Market Research Social Media Marketing Web Design	BPO Call Centers Customer Support Business Consulting Inbound customer care Outbound customer care Technical support Email support Live chat Back office support Quality monitoring and analytics Software development Healthcare call centers Public Relations Digital Marketing Market Research Social Media Marketing Web Design
Industries	Corporate Services Finance Fintech Food and Beverage Health Care Hospitality Manufacturing	Boutique Dental
Pros	More than 3,000 employees and eight contact centers across U.S., nearshore, and offshore locations Reports managing more than 100 million voice interactions and 20 million chat and email interactions annually Award-winning operations, including Stevie Awards, Customer Contact Week Excellence Awards, and CCW Excellence BPO of the Year	Clients report highly personalized attention and tangible results Effective at developing and implementing PR strategy that exceeds publication goals Strong communication and creative approach that keeps clients involved
Cons	Some public Google reviews complain about unsolicited telemarketing calls and a caller posing as a customer service representative	-
Website	Visit Site	Visit Site

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