Mystrika
Cymphony is an outsourced contact company based in Crewe, UK, providing call answering, webchat, admin, and PA services. Founded in 2004, the team has handled over 4.5 million calls and 8.7 million minutes of customer conversations, supporting clients throughout the UK.
Cymphony is an outsourced contact company based in Crewe, United Kingdom, focused on keeping businesses connected to their customers. Founded in 2004, it operates throughout the UK with a team of 100-249 employees. Its headquarters are at The Dovecote, Crewe Hall Farm Buildings, Crewe, Manchester, CW1 5UE, United Kingdom. The DesignRush profile is unclaimed, and neither a minimum budget nor an average hourly rate is published; prospective clients must inquire directly.
Cymphony's team has handled more than 4.5 million calls and spoken for over 8.7 million minutes. The company designs services by starting from a customer need and working backwards, emphasizing tailor-made solutions over cookie-cutter offerings. Its services cover call answering, webchat, admin, and PA support.
The firm serves a wide range of sectors, including builders, hairdressers, energy suppliers, physiotherapists, tutors, vets, and umbrella manufacturers. Named clients on the profile include Audi, Hitachi, and Stuga Machinery Ltd.
The DesignRush listing categorizes Cymphony under call centers. No Google reviews or verified rating are shown on the profile, so the agency's quality reputation is evidenced mainly by its longevity and scale rather than public review scores.
Services
- Call Centers
- Call Answering
- Webchat
- Admin Services
- PA Services
Industries Served
Team Size
Pros
- Team has handled over 4.5 million calls and 8.7 million minutes of customer conversations.
- Serves many sectors, including construction, hair and beauty, energy, healthcare, education, veterinary, and manufacturing.
- Counts Audi, Hitachi, and Stuga Machinery Ltd among its clients.
Cons
- Minimum budget and hourly rate are not published; clients must contact Cymphony for pricing.