Mystrika
Hero PA specializes in virtual telephone answering services, offering around-the-clock support for message-taking, switchboard services, helpdesk ticketing, and call escalation. Every call is logged and relayed as a detailed ticket via email, SMS, or direct call patching.
Hero PA is a virtual telephone answering service provider founded in 2017, headquartered at 10 Kings Court, Horsham, RH13 5UR, United Kingdom. The agency specializes in around-the-clock support for message-taking, switchboard services, helpdesk ticketing, and call escalation.
Hero PA operates with a team of fewer than 49 employees and maintains an average hourly rate of $99 per hour. The minimum project budget requires inquiry. The agency positions itself as a scalable solution for businesses seeking to enhance customer service operations without increasing internal resources.
Every call received by Hero PA is meticulously logged and followed by a detailed ticket, relayed in real time via email, SMS, or direct call patching. This process ensures that clients never miss important messages while retaining control over which calls to take.
Hero PA serves a range of clients including Osteopath, Fractionary, and HideOut Hotel, indicating work across healthcare, technology, and hospitality sectors. The agency's services fall under BPO and Call Centers categories.
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Hero PA offers professional, reliable, and scalable virtual receptionist solutions tailored to client needs, with a focus on maintaining professionalism and attentiveness in every client interaction.
Services
- BPO
- Call Centers
- Virtual telephone answering
- Message-taking
- Switchboard services
- Helpdesk ticketing
- Call escalation
Team Size
Pros
- 24/7 around-the-clock support
- Detailed ticket logging with real-time relay via email, SMS, or call patching