Compare Cymphony vs Adfield Group

Side-by-side comparison of features, pricing, services, ratings and more.

Cymphony

BPO & Outsourced Support Website

Cymphony is an outsourced contact company based in Crewe, UK, providing call answering, webchat, admin, and PA services. Founded in 2004, the team has handled over 4.5 million calls and 8.7 million minutes of customer conversations, supporting clients throughout the UK.

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Winner

Adfield Group

BPO & Outsourced Support Website

Adfield Group is a full service marketing and communications agency based in the UK. It provides traditional and digital marketing services, specializing in event management, communications, telemarketing and digital marketing. The agency is family-owned with over 40 years of experience.

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Feature Comparison

Attribute	Cymphony	Adfield Group
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.6 higher
Location	Crewe, Manchester, United Kingdom	Beckbury, United Kingdom
Services	Call Centers Call Answering Webchat Admin Services PA Services Telemarketing	Call Centers Call Answering Webchat Admin Services PA Services Telemarketing
Industries	Construction Hair and Beauty Energy Healthcare Education Veterinary Manufacturing	IT Retail Marketing
Pros	Team has handled over 4.5 million calls and 8.7 million minutes of customer conversations. Serves many sectors, including construction, hair and beauty, energy, healthcare, education, veterinary, and manufacturing. Counts Audi, Hitachi, and Stuga Machinery Ltd among its clients.	Full-service marketing and communications under one roof Consistent quality across projects of any size
Cons	Minimum budget and hourly rate are not published; clients must contact Cymphony for pricing.	Some clients report poor communication and dissatisfaction with event management
Website	Visit Site	Visit Site

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