Compare USAnswer vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

USAnswer

BPO & Outsourced Support Website

USAnswer is a live answering service based in Portland, Maine, founded in 2012. It serves fitness centers, real estate firms, law offices, professional trade services, and more with dedicated receptionists. The company provides inbound call handling, virtual receptionist support, and after-hours answering.

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A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	USAnswer	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.2 higher
Location	Portland, Maine, United States	Dallas, Texas, United States
Services	Call Centers Phone Answering Services Inbound Call Handling Virtual Receptionist After-Hours Answering Plumber Answering Property Management Answering Taxi Answering BPO	Call Centers Phone Answering Services Inbound Call Handling Virtual Receptionist After-Hours Answering Plumber Answering Property Management Answering Taxi Answering BPO
Industries	Legal Fitness Centers Real Estate Professional Trade Services Psychology Practices	Retail Consumer Goods Corporate Services
Pros	Reviewers praise warm, personable receptionists who do not sound scripted Owner is heavily involved in daily operations and handles issues promptly Technology routes calls directly to clients and sends immediate text and email notifications	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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