Compare Upstream BPO vs The Call Company

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

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The Call Company

BPO & Outsourced Support Website

The Call Company is a Danish call center agency founded in 2010. It provides telemarketing and virtual receptionist services with a team of 250-499 employees. The agency emphasizes respect, collaboration, and employee well-being.

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Feature Comparison

Attribute	Upstream BPO	The Call Company
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.3 higher
Location	Kuala Lumpur, Malaysia	Aarhus, Denmark
Services	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing Telemarketing Virtual Receptionist	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing Telemarketing Virtual Receptionist
Industries	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate	-
Pros	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.	Consistently answers calls within 15-31 seconds, as reported by clients. Flexible scheduling to handle daily call volume fluctuations over 100%.
Website	Visit Site	Visit Site

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