Compare Upstream BPO vs Manpower

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

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Manpower

BPO & Outsourced Support Website

Manpower is a Malaysian workforce solutions provider and part of ManpowerGroup, operating since 1997. It closes on average 6,000 vacancies yearly and helps more than 200 clients annually across Malaysia.

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Feature Comparison

Attribute	Upstream BPO	Manpower
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.3 higher
Location	Kuala Lumpur, Malaysia	Kuala Lumpur, Malaysia
Services	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing Staffing Creative Staffing	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing Staffing Creative Staffing
Industries	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate	IT Small Business Fintech Manufacturing ICT BPO
Pros	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.	Global ManpowerGroup brand with over 25 years in Malaysia since 1997 Closes about 6,000 vacancies yearly and serves more than 200 clients annually in Malaysia Holds a 4.7 Google rating from 437 reviews, with repeated praise for named recruiters
Cons	-	A 1-star Google review reported irrelevant job offers and pressure on candidates to resign quickly
Website	Visit Site	Visit Site

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