Compare Upstream BPO vs 5R People

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Upstream BPO

BPO & Outsourced Support Website

Upstream BPO is a Kuala Lumpur-based customer care and business process outsourcing provider founded in 2014. Its services include multichannel customer support, call center operations, back-office outsourcing, accounting support, and HR staffing.

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5R People

BPO & Outsourced Support Website

5R People is a Danish call center agency founded in 2010 that performs B2C and B2B telemarketing. The company tailors solutions to each customer's needs and serves clients from large nationwide companies to small local businesses.

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Feature Comparison

Attribute	Upstream BPO	5R People
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.2 higher
Location	Kuala Lumpur, Malaysia	Odense, Denmark
Services	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing B2B Telemarketing B2C Telemarketing	BPO Call Centers HR Outsourcing Outsourced Customer Support Accounting Services Back Office Outsourcing B2B Telemarketing B2C Telemarketing
Industries	Automotive Energy & Mining Gaming Gambling Government Health Care Hospitality Media & Communications Luxury Real Estate	IT Commercial Retail
Pros	Provides multichannel customer care across calls, live chat, WhatsApp, social care, and email. Has a 1,000-plus employee team and reports retaining a majority of clients for more than five years.	Handles both B2C and B2B telemarketing for clients from small local businesses to large nationwide companies Customizes campaign strategy to each customer's needs
Cons	-	Google rating of 2.8 from five reviews
Website	Visit Site	Visit Site

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