Compare The Connected Hive vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

The Connected Hive

BPO & Outsourced Support Website

The Connected Hive offers expert guidance to organizations navigating contact center outsourcing. Founded in 2020 by industry veteran Tim Austrums, the agency leverages relationships with over 3,500 U.S. and 8,000 global contact centers. It assesses client needs, vets providers, negotiates partnerships, and ensures technology alignment around PCI, HIPAA, AI chatbots, and compliance standards.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	The Connected Hive	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +4.8 higher
Location	Minneapolis, Minnesota, United States	Dallas, Texas, United States
Services	Call Centers Phone Answering Services BPO	Call Centers Phone Answering Services BPO
Industries	Wellness & Fitness	Retail Consumer Goods Corporate Services
Pros	Deep relationships with over 3,500 U.S. and 8,000 global contact centers Cost reduction up to 30% from call center budgets	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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