Compare The Connected Hive vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

The Connected Hive

BPO & Outsourced Support Website

The Connected Hive offers expert guidance to organizations navigating contact center outsourcing. Founded in 2020 by industry veteran Tim Austrums, the agency leverages relationships with over 3,500 U.S. and 8,000 global contact centers. It assesses client needs, vets providers, negotiates partnerships, and ensures technology alignment around PCI, HIPAA, AI chatbots, and compliance standards.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	The Connected Hive	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	-	Winner +5.0 higher
Location	Minneapolis, Minnesota, United States	New York City, New York, United States
Services	Call Centers BPO	Call Centers BPO
Industries	Wellness & Fitness	Corporate Services Finance HR
Pros	Deep relationships with over 3,500 U.S. and 8,000 global contact centers Cost reduction up to 30% from call center budgets	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Website	Visit Site	Visit Site

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