Compare STARTEK vs ADL Call Center

Side-by-side comparison of features, pricing, services, ratings and more.

STARTEK

BPO & Outsourced Support Website

STARTEK is a global BPO and call center provider founded in 1987. The agency offers tech-enabled and human-assisted customer experience solutions across multiple channels. It serves enterprise and medium businesses in industries such as software, corporate services, HR, and automotive.

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Winner

ADL Call Center

BPO & Outsourced Support Website

ADL Call Center provides reliable unified communications and luxury contact center services to small businesses. The agency offers a "No Sick Days" guarantee to ensure consistent coverage and aims to deliver stable, flawless service.

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Feature Comparison

Attribute	STARTEK	ADL Call Center
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.4 higher
Location	Greenwood Village, Colorado, United States	Denver, Colorado, United States
Services	BPO Call Centers Virtual Receptionist	BPO Call Centers Virtual Receptionist
Industries	Software & IT Services Corporate Services HR Automotive	Retail Software & IT Services Design
Pros	Long-established BPO provider since 1987 with a global footprint and large team. Serves enterprise clients including Mercedes-Benz, Telkom, and Flair Airlines.	Offers a "No Sick Days" guarantee for reliable coverage Provides flexible and innovative customer support solutions
Cons	Negative Google reviews cite poorly trained support staff and lack of diversity in hiring.	Some clients report difficulty reaching a live representative and unresolved billing issues
Website	Visit Site	Visit Site

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