Compare STARTEK vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

STARTEK

BPO & Outsourced Support Website

STARTEK is a global BPO and call center provider founded in 1987. The agency offers tech-enabled and human-assisted customer experience solutions across multiple channels. It serves enterprise and medium businesses in industries such as software, corporate services, HR, and automotive.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	STARTEK	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.7 higher
Location	Greenwood Village, Colorado, United States	New York City, New York, United States
Services	BPO Call Centers	BPO Call Centers
Industries	Software & IT Services Corporate Services HR Automotive	Corporate Services Finance HR
Pros	Long-established BPO provider since 1987 with a global footprint and large team. Serves enterprise clients including Mercedes-Benz, Telkom, and Flair Airlines.	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Negative Google reviews cite poorly trained support staff and lack of diversity in hiring.	-
Website	Visit Site	Visit Site

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