Compare STARTEK vs A Better Connection

Side-by-side comparison of features, pricing, services, ratings and more.

STARTEK

BPO & Outsourced Support Website

STARTEK is a global BPO and call center provider founded in 1987. The agency offers tech-enabled and human-assisted customer experience solutions across multiple channels. It serves enterprise and medium businesses in industries such as software, corporate services, HR, and automotive.

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Winner

A Better Connection

BPO & Outsourced Support Website

A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.

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Feature Comparison

Attribute	STARTEK	A Better Connection
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.4 higher
Location	Greenwood Village, Colorado, United States	Gilbert, Arizona, United States
Services	BPO Call Centers Phone Answering Services Call Center Services	BPO Call Centers Phone Answering Services Call Center Services
Industries	Software & IT Services Corporate Services HR Automotive	Real Estate Industry Healthcare Industry Legal Industry
Pros	Long-established BPO provider since 1987 with a global footprint and large team. Serves enterprise clients including Mercedes-Benz, Telkom, and Flair Airlines.	Offers reliable 24/7 answering services from secure facilities Local agents use current technology to answer, catalog, and dispatch calls with real-time updates Maintains detailed documentation of all calls for client review
Cons	Negative Google reviews cite poorly trained support staff and lack of diversity in hiring.	-
Website	Visit Site	Visit Site

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