Compare STARTEK vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

STARTEK

BPO & Outsourced Support Website

STARTEK is a global BPO and call center provider founded in 1987. The agency offers tech-enabled and human-assisted customer experience solutions across multiple channels. It serves enterprise and medium businesses in industries such as software, corporate services, HR, and automotive.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	STARTEK	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.5 higher
Location	Greenwood Village, Colorado, United States	Dallas, Texas, United States
Services	BPO Call Centers Phone Answering Services	BPO Call Centers Phone Answering Services
Industries	Software & IT Services Corporate Services HR Automotive	Retail Consumer Goods Corporate Services
Pros	Long-established BPO provider since 1987 with a global footprint and large team. Serves enterprise clients including Mercedes-Benz, Telkom, and Flair Airlines.	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	Negative Google reviews cite poorly trained support staff and lack of diversity in hiring.	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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