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Compare SSG vs 360 Transcription

Side-by-side comparison of features, pricing, services, ratings and more.

SSG Agency logo

SSG

BPO & Outsourced Support Website

SSG is a global omnichannel outsource contact center company founded in 1981. It operates 23 contact centers across the U.S., Canada, Mexico, Panama, Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. The agency provides phone answering, technical support, customer service, and sales support services.

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Winner
360 Transcription Agency logo

360 Transcription

BPO & Outsourced Support Website

360 Transcription provides reliable, fast, and accurate transcription services with 24/7 availability and fast turnaround. The company is dedicated to superior customer service and innovative solutions.

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Feature Comparison

Attribute SSG 360 Transcription
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +5.0 higher
Location Waco, Texas, United States Bloomington, Illinois, United States
Services
  • Phone Answering Services
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
  • Phone Answering Services
  • Transcription Services
  • Academic Transcription
  • Business Transcription
  • Conference Transcription
  • General Transcriptions
  • Intelligence
  • Medicine
  • Verbatim Transcription
  • Video Transcriptions
Industries
Consumer Goods Finance Gaming Health Care Hospitality Insurance Retail
Entertainment Industry Small Business Industry Marketing Industry
Pros
  • Operates 23 contact centers in nine countries for global reach
  • Founded in 1981 with decades of contact center experience
  • Offers a broad range of services including technical support, help desk, chat, email, and sales
  • Accurate and timely transcriptions praised by multiple Google reviewers
  • Responsive team that quickly learns client-specific templates and needs
  • 24-hour turnaround helps medical practices maintain smooth workflow
  • Friendly and professional staff noted in several reviews
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