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Compare SSG vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

SSG Agency logo

SSG

BPO & Outsourced Support Website

SSG is a global omnichannel outsource contact center company founded in 1981. It operates 23 contact centers across the U.S., Canada, Mexico, Panama, Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. The agency provides phone answering, technical support, customer service, and sales support services.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute SSG Horatio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +5.0 higher
Location Waco, Texas, United States New York City, New York, United States
Services
  • Phone Answering Services
  • BPO
  • Phone Answering Services
  • BPO
Industries
Consumer Goods Finance Gaming Health Care Hospitality Insurance Retail
Corporate Services Finance HR
Pros
  • Operates 23 contact centers in nine countries for global reach
  • Founded in 1981 with decades of contact center experience
  • Offers a broad range of services including technical support, help desk, chat, email, and sales
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Website Visit Site Visit Site

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