SSG

SSG (Support Services Group) is a global omnichannel outsource contact center company founded in 1981. The agency operates 23 contact centers across nine countries, including the United States, Canada, Mexico, Panama, Dominican Republic, Costa Rica, Hungary, Malaysia, and the Philippines. Its headquarters is located at 300 S 13th St, Waco, Texas, United States.

The agency employs over 1,000 people and requires potential clients to inquire for minimum budget and hourly rate details. SSG positions itself as a high-touch solution that protects brand reputation and customer experience while improving the client's bottom line.

SSG offers a comprehensive range of contact center services, including phone answering, technical support, help desk, customer service, e-commerce and retail support, RMA management, restaurant and automotive customer service, utility support, B2B/B2C sales, sales support, chat support, email support, and knowledgebase management. The agency's primary listed service on DesignRush is phone answering services.

The agency serves multiple industries: consumer goods, finance, gaming, health care, hospitality, insurance, and retail. SSG works with small businesses and medium businesses, and has listed client examples in the finance, hospitality, and consumer goods sectors.

No Google reviews are available for SSG on DesignRush. The profile is unclaimed, and no client testimonials or ratings are provided. The agency's portfolio includes work with clients in the finance, hospitality, and consumer goods industries.