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Compare Solvo Global vs Contact Center Grupo

Side-by-side comparison of features, pricing, services, ratings and more.

Solvo Global Agency logo

Solvo Global

BPO & Outsourced Support Website

Solvo Global is a business process outsourcing partner that provides US companies with vetted back office teams in Medellin at a reduced cost. The agency was founded in 2014 and employs over 1,000 people.

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Winner
Contact Center Grupo Agency logo

Contact Center Grupo

BPO & Outsourced Support Website

Contact Center Grupo SAS is a business process outsourcing company headquartered in Bogota, Colombia. It provides contact and call center services, software factory, body shopping, and telecommunications solutions. The company was founded in 2009 and employs 250-499 people.

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Feature Comparison

Attribute Solvo Global Contact Center Grupo
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.2 higher
Location Medellin, Colombia Bogota, Colombia
Services
  • BPO
  • Back Office Outsourcing
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
  • BPO
  • Back Office Outsourcing
  • Call Centers
  • Contact Center Services
  • Software Factory
  • Body Shopping
  • Telecommunications Solutions
Industries
-
IT Marketing Fintech
Pros
  • Access to vetted talent in Medellin at a fraction of US cost
  • Specialized back office teams trained to integrate as an extension of client companies
  • Google rating of 4.4 out of 5 from 17 reviews, with reviewers praising the work environment
  • Over 20 years of experience with telephone services, web-based applications, and enterprise ISDN networks
  • Broad BPO service set covering call centers, software factory, staffing, and telecommunications
Cons -
  • One Google review alleges favoritism, late payments, and disputed sales commissions
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