Compare Ruby vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Ruby

BPO & Outsourced Support Website

Ruby provides live virtual receptionist and 24/7 chat services to more than 10,000 businesses, handling calls, messages, appointments, intake, and lead transfer. Founded in 2008, the company serves legal, IT, and small business clients.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Ruby	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.4 higher
Location	Portland, Oregon, United States	Dallas, Texas, United States
Services	Phone Answering Services Virtual Receptionist Live Chat Call Centers BPO	Phone Answering Services Virtual Receptionist Live Chat Call Centers BPO
Industries	Legal IT Small Business	Retail Consumer Goods Corporate Services
Pros	24/7 live human answering ensures callers always reach a person Supports more than 10,000 businesses Strong Google rating of 4.4 out of 5	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	-	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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