Mystrika
Ruby provides live virtual receptionist and 24/7 chat services to more than 10,000 businesses, handling calls, messages, appointments, intake, and lead transfer. Founded in 2008, the company serves legal, IT, and small business clients.
Ruby is a Portland-based provider of live virtual receptionist and 24/7 chat services, supporting more than 10,000 businesses. Founded in 2008, the company positions itself as the modern version of a handwritten thank you note, focused on helping owners cultivate lasting client relationships through personalized service.
Ruby employs between 500 and 999 people and is headquartered at 805 SW Broadway, Suite 900, Portland, Oregon. The company's minimum budget and average hourly rate are available on request.
Ruby's virtual receptionists greet callers, transfer calls, take messages, book appointments, and perform intake. The 24/7 live chat specialists engage website visitors, answer FAQs, and transfer leads to client teams, making each conversation better for clients and their customers.
Ruby's areas of expertise include call center expertise in inbound handling and virtual receptionist services, plus phone answering services expertise for plumbers. The company serves the legal, IT, and small business industries.
Ruby holds a 4.4 out of 5 Google rating across 31 reviews. Clients praise the reliable live human answering, with one reviewer noting customers can always reach a live person no matter how busy the business gets, and another describing Ruby as a fantastic company with a fantastic culture.
Services
- Phone Answering Services
- Virtual Receptionist
- Live Chat
Industries Served
Team Size
Pros
- 24/7 live human answering ensures callers always reach a person
- Supports more than 10,000 businesses
- Strong Google rating of 4.4 out of 5
Client Review Analysis
Google reviews average 4.4 out of 5 across 31 reviews, with clients praising reliable live human answering and the company culture.