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Compare Ruby vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Ruby Agency logo

Ruby

BPO & Outsourced Support Website

Ruby provides live virtual receptionist and 24/7 chat services to more than 10,000 businesses, handling calls, messages, appointments, intake, and lead transfer. Founded in 2008, the company serves legal, IT, and small business clients.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute Ruby Horatio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.6 higher
Location Portland, Oregon, United States New York City, New York, United States
Services
  • Phone Answering Services
  • Virtual Receptionist
  • Live Chat
  • BPO
  • Phone Answering Services
  • Virtual Receptionist
  • Live Chat
  • BPO
Industries
Legal IT Small Business
Corporate Services Finance HR
Pros
  • 24/7 live human answering ensures callers always reach a person
  • Supports more than 10,000 businesses
  • Strong Google rating of 4.4 out of 5
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Website Visit Site Visit Site

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