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Compare Responsive Answering Service vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Responsive Answering Service Agency logo

Responsive Answering Service

BPO & Outsourced Support Website

Responsive Answering Service provides 24/7 virtual receptionist and answering services. The agency works with clients to develop custom greetings, define call handling rules, and engage callers by scheduling appointments or completing sales intake forms.

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A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute Responsive Answering Service A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Location Coral Gables, Florida, United States Dallas, Texas, United States
Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • Call Centers
  • Phone Answering Services
  • BPO
Industries
Legal Hospitality Real Estate Health Care
Retail Consumer Goods Corporate Services
Pros
  • Professional and friendly US-based virtual receptionists available 24/7
  • Customizable call handling and routing tailored to each client
  • Cost-effective alternative to maintaining an on-site receptionist
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons
  • Some clients report missed calls and blame-shifting when issues arise
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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