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Compare Responsive Answering Service vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Responsive Answering Service Agency logo

Responsive Answering Service

BPO & Outsourced Support Website

Responsive Answering Service provides 24/7 virtual receptionist and answering services. The agency works with clients to develop custom greetings, define call handling rules, and engage callers by scheduling appointments or completing sales intake forms.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute Responsive Answering Service Horatio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.2 higher
Location Coral Gables, Florida, United States New York City, New York, United States
Services
  • Call Centers
  • Phone Answering Services
  • BPO
  • Call Centers
  • Phone Answering Services
  • BPO
Industries
Legal Hospitality Real Estate Health Care
Corporate Services Finance HR
Pros
  • Professional and friendly US-based virtual receptionists available 24/7
  • Customizable call handling and routing tailored to each client
  • Cost-effective alternative to maintaining an on-site receptionist
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Cons
  • Some clients report missed calls and blame-shifting when issues arise
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