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Compare Options Consulting Solutions vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Options Consulting Solutions Agency logo

Options Consulting Solutions

Business, Financial & Professional Services Website

Options Consulting Solutions is a recruitment and HR consulting firm founded in 1991. The agency focuses on matching technical expertise with personal traits to improve lives of job seekers and employers. It serves clients in IT, small business, and financial industries.

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Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute Options Consulting Solutions Optima Communications International Inc
Category Business, Financial & Professional Services BPO & Outsourced Support
Rating
Winner +2.7 higher
Location Toronto, Ontario, Canada Toronto, Canada
Services
  • Payroll
  • HR Consulting
  • Recruiting
  • Staffing
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Payroll
  • HR Consulting
  • Recruiting
  • Staffing
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
Industries
IT Small Business Financial
Corporate Services Consumer Goods Finance Fintech Insurance
Pros
  • Personalized recruitment approach focusing on individual fit
  • Responsive and supportive recruiters praised in multiple Google reviews
  • Strong coaching and interview preparation for candidates
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons
  • Some candidates report lack of follow-through on coaching commitments
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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