Compare Optima Communications International Inc vs Global Empire Corporation

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Global Empire Corporation

BPO & Outsourced Support Website

BPO and call center provider founded in 1999 serving small businesses and large enterprises with lead generation, customer support, and IT services.

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Feature Comparison

Attribute	Optima Communications International Inc	Global Empire Corporation
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.0 higher	-
Location	Toronto, Canada	Edmonton, Canada
Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B Lead Generation IT Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B Lead Generation IT Services
Industries	Corporate Services Consumer Goods Finance Fintech Insurance	Healthcare Tourism Retail
Pros	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada	Emphasizes a corporate culture of caring for clients and customers Serves both small businesses and large enterprise corporations
Cons	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists	-
Website	Visit Site	Visit Site

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