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Compare Optima Communications International Inc vs Stafflink Solutions IT

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Stafflink Solutions IT Agency logo

Stafflink Solutions IT

BPO & Outsourced Support Website

Stafflink Solutions IT is a boutique IT staffing company founded in 2002 that focuses exclusively on IT staffing. The firm specializes in finding programmers with niche skills and hard-to-reach passive candidates for client requirements.

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Feature Comparison

Attribute Optima Communications International Inc Stafflink Solutions IT
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.0 higher
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Location Toronto, Canada Toronto, Canada
Services
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • HR Outsourcing
  • IT Staffing
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • HR Outsourcing
  • IT Staffing
Industries
Corporate Services Consumer Goods Finance Fintech Insurance
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Pros
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
  • Focuses exclusively on IT staffing, which allows deep specialization in niche technical roles
  • Founded in 2002, giving the firm over two decades of staffing experience
Cons
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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