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Compare Optima Communications International Inc vs HexaClicks

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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HexaClicks Agency logo

HexaClicks

Multi-Channel Outreach Website

HexaClicks is a digital marketing agency based in Toronto, Ontario, Canada. It offers end-to-end digital marketing services with a focus on AI automation and white-label fulfillment for other agencies. The agency has a team of over 100 employees.

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Feature Comparison

Attribute Optima Communications International Inc HexaClicks
Category BPO & Outsourced Support Multi-Channel Outreach
Rating
Winner +2.0 higher
-
Location Toronto, Canada Toronto, Ontario, Canada
Services
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Digital Marketing
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Digital Marketing
Industries
Corporate Services Consumer Goods Finance Fintech Insurance
Research
Pros
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
  • End-to-end digital marketing with AI automation and a large white-label fulfillment team.
Cons
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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