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Compare Optima Communications International Inc vs GAM Tech

Side-by-side comparison of features, pricing, services, ratings and more.

Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Winner
GAM Tech Agency logo

GAM Tech

Data & Analytics Website

GAM Tech is a Canadian managed IT service provider founded in 2012. The company offers proactive technology solutions including managed IT, cybersecurity, and cloud consulting. It serves small to mid-sized businesses across Canada with offices in Alberta, British Columbia, Ontario, and Quebec.

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Feature Comparison

Attribute Optima Communications International Inc GAM Tech
Category BPO & Outsourced Support Data & Analytics
Rating
Winner +2.7 higher
Location Toronto, Canada Calgary, Alberta, Canada
Services
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • IT Services
  • Cybersecurity
  • Managed Services
  • IT Compliance Solution
  • Cloud Consulting
  • Big Data Analytics
  • Business Consulting
  • Web Design
  • UI/UX Design
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • IT Services
  • Cybersecurity
  • Managed Services
  • IT Compliance Solution
  • Cloud Consulting
  • Big Data Analytics
  • Business Consulting
  • Web Design
  • UI/UX Design
Industries
Corporate Services Consumer Goods Finance Fintech Insurance
Automotive Consumer Goods Corporate Services Finance Hardware & Networking Home & Garden Manufacturing Transportation & Logistics Retail Public Administration
Pros
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
  • Five-minute response promise for support requests
  • 24/7 support available
  • Recognized as one of Canada's Top 50 Best Managed IT Companies and Top 100 Solution Providers
Cons
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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