Compare Optima Communications International Inc vs B2B Sales Connections

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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B2B Sales Connections

BPO & Outsourced Support Website

B2B Sales Connections helps B2B companies improve lead generation, shorten selling cycles, and enhance sales skills. Founded in 2008 by Susan A. Enns and Robert J. Weese with over 60 years of combined B2B sales experience.

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Feature Comparison

Attribute	Optima Communications International Inc	B2B Sales Connections
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +2.0 higher	-
Location	Toronto, Canada	Ajax, Ontario, Canada
Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B HR Outsourcing Digital Marketing	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B HR Outsourcing Digital Marketing
Industries	Corporate Services Consumer Goods Finance Fintech Insurance	-
Pros	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada	Over 60 years of combined B2B sales experience Client reports of increased average sale by 20% and doubled closing rate
Cons	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists	-
Website	Visit Site	Visit Site

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