Compare Optima Communications International Inc vs Cleffex

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Cleffex

Web Development & Technology Website

Cleffex is a Canadian software development company and subsidiary of Bridge Global. It offers on-demand teams of developers, designers, and testers for custom software solutions. The agency also provides web development and digital marketing services.

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Feature Comparison

Attribute	Optima Communications International Inc	Cleffex
Category	BPO & Outsourced Support	Web Development & Technology
Rating	Winner +2.0 higher	-
Location	Toronto, Canada	Toronto, Ontario, Canada
Services	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B Web Development Software Development Team Augmentation Digital Marketing	Call Centers BPO Customer Support Back Office Outsourcing Research Claims Processing Finance & Accounting Function Inbound Outbound Telemarketing B2B Web Development Software Development Team Augmentation Digital Marketing
Industries	Corporate Services Consumer Goods Finance Fintech Insurance	-
Pros	Long-standing client relationships with 15-20 core clients averaging 15 years tenure 100% of staff located within Canada Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada	Offers on-demand software development teams with agile practices Backed by Bridge Global, a global software company
Cons	Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists	-
Website	Visit Site	Visit Site

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