Compare One Contact vs Grupo ITS

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Grupo ITS

IT Services & Technology Consulting Website

Grupo ITS is a Mexican information technology company with 20 years of market experience. Its services include technology consulting, software development, systems integration, project management, cloud services, artificial intelligence, outsourcing, and a Five9 integration for connecting cloud contact centers with CRM systems.

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Feature Comparison

Attribute	One Contact	Grupo ITS
Category	BPO & Outsourced Support	IT Services & Technology Consulting
Rating	Winner +4.3 higher	-
Location	Santa Catarina, Mexico	Mexico City, CDMX, Mexico
Services	Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling Programmable Automation CRM Implementation Full Inbound Marketing Services CRM Migration Help Desk Implementation Custom API Integrations	Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling Programmable Automation CRM Implementation Full Inbound Marketing Services CRM Migration Help Desk Implementation Custom API Integrations
Industries	IT Small Business Fintech	Banking/financial services Ecommerce Entertainment Manufacturing Technology - software
Pros	Flexible scheduling praised by employees Well-equipped free gym and improved facilities Strong training and tools for new hires	20 years of experience in information technology services Provides software development, systems integration, cloud, artificial intelligence, and outsourcing capabilities Offers a Five9 cloud contact center and CRM integration
Website	Visit Site	Visit Site

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