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Grupo ITS is a Mexican information technology company with 20 years of market experience. Its services include technology consulting, software development, systems integration, project management, cloud services, artificial intelligence, outsourcing, and a Five9 integration for connecting cloud contact centers with CRM systems.
Grupo ITS is a Mexican information technology company with 20 years of experience in the market. The company provides technology consulting, software development, systems integration, project management, cloud services, artificial intelligence, and information technology outsourcing.
Its commercial services include programmable automation, CRM implementation, inbound marketing services, CRM migration, help desk implementation, and custom API integrations. The company lists project budgets starting at $5,000 and serves organizations with 201 or more employees.
Grupo ITS has developed an integration between Five9 and CRM systems, connecting a cloud contact center with customer relationship management workflows. The integration is designed to reduce manual processes and automate system interactions.
The company works with banking and financial services, ecommerce, entertainment, manufacturing, and technology and software organizations. It serves clients across North America and South America and supports English, Portuguese, and Spanish.
Services
- Programmable Automation
- CRM Implementation
- Full Inbound Marketing Services
- CRM Migration
- Help Desk Implementation
- Custom API Integrations
Industries Served
Team Size
Pros
- 20 years of experience in information technology services
- Provides software development, systems integration, cloud, artificial intelligence, and outsourcing capabilities
- Offers a Five9 cloud contact center and CRM integration
Client Review Analysis
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