Compare One Contact vs UPAX

Side-by-side comparison of features, pricing, services, ratings and more.

One Contact

BPO & Outsourced Support Website

One Contact is a contact center outsourcing provider operating in Mexico, Colombia, and the United States. The company offers BPO services including customer service, telemarketing, collections, help desk, and social selling. Founded in 2006, it serves IT, small business, and fintech clients.

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Winner

UPAX

Data & Analytics Website

UPAX is an IT agency in Mexico City offering staff augmentation, HR outsourcing, and IT staffing. The agency combines research, strategy, creativity, and technology to serve brands across automotive, food, airline, pharma, and telecom sectors.

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Feature Comparison

Attribute	One Contact	UPAX
Category	BPO & Outsourced Support	Data & Analytics
Rating		Winner +0.1 higher
Location	Santa Catarina, Mexico	Mexico City, Mexico
Services	Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling Staff Augmentation HR Outsourcing IT Staffing	Call Centers Customer Service Telemarketing Marketing Collections Help Desk Social Selling Staff Augmentation HR Outsourcing IT Staffing
Industries	IT Small Business Fintech	Automotive Food and Beverage Airlines Pharmaceuticals Entertainment Telecommunications Education Retail
Pros	Flexible scheduling praised by employees Well-equipped free gym and improved facilities Strong training and tools for new hires	Multidisciplinary team collaborating with over 1,000 contributors Client base includes Astra Zeneca, Mazda, Nestle, Volaris, Honda, Cinemex, AT&T, UVM, and Elektra Google rating of 4.4 from 106 reviews
Cons	-	One reviewer reported queueing at entry and broken elevators at the office building
Website	Visit Site	Visit Site

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