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Compare Nexa vs A Message Center, Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Nexa Agency logo

Nexa

BPO & Outsourced Support Website

Nexa is a 24/7 virtual phone answering service operating nationwide across the United States. The company provides technology-driven call answering through virtual receptionists, serving small and medium businesses plus enterprise partners. Founded in 2015, Nexa holds a Google rating of 4.4 from 239 reviews.

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A Message Center, Inc Agency logo

A Message Center, Inc

BPO & Outsourced Support Website

A Message Center, Inc provides 24/7 live receptionist and phone answering services. Founded in 1962, the company serves small to enterprise businesses across real estate, legal, finance, and HR industries.

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Feature Comparison

Attribute Nexa A Message Center, Inc
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +4.4 higher
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Location Phoenix, Arizona, United States Millville, New Jersey, United States
Services
  • Phone Answering Services
  • Call Centers
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Telemarketing
  • Virtual Receptionist
  • After-Hours
  • Plumbers
  • Phone Answering Services
  • Call Centers
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Telemarketing
  • Virtual Receptionist
  • After-Hours
  • Plumbers
Industries
Legal Electronics Construction Real Estate
Real Estate Legal Finance HR
Pros
  • Responsive and professional team praised in multiple Google reviews
  • Smooth and professional onboarding process per client feedback
  • 24/7 after-hours coverage with no calls left unanswered per DesignRush reviews
  • Provides 24/7 live receptionist service including holidays.
  • Employees are trained to handle emergencies and various situations.
  • Services are customizable to business needs regardless of size or field.
Cons
  • Some clients reported missed calls and continued billing despite no service
  • Platform change removed client schedule control, causing scheduling errors
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