Compare Nexa vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Nexa

BPO & Outsourced Support Website

Nexa is a 24/7 virtual phone answering service operating nationwide across the United States. The company provides technology-driven call answering through virtual receptionists, serving small and medium businesses plus enterprise partners. Founded in 2015, Nexa holds a Google rating of 4.4 from 239 reviews.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	Nexa	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.6 higher
Location	Phoenix, Arizona, United States	New York City, New York, United States
Services	Phone Answering Services Call Centers Appointment Setting B2B Inbound Outbound Telemarketing Virtual Receptionist After-Hours Plumbers BPO	Phone Answering Services Call Centers Appointment Setting B2B Inbound Outbound Telemarketing Virtual Receptionist After-Hours Plumbers BPO
Industries	Legal Electronics Construction Real Estate	Corporate Services Finance HR
Pros	Responsive and professional team praised in multiple Google reviews Smooth and professional onboarding process per client feedback 24/7 after-hours coverage with no calls left unanswered per DesignRush reviews	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Some clients reported missed calls and continued billing despite no service Platform change removed client schedule control, causing scheduling errors	-
Website	Visit Site	Visit Site

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