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Compare National PEO vs A Better Call

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
National PEO Agency logo

National PEO

BPO & Outsourced Support Website

National PEO is a professional employer organization (PEO) that provides HR administration, payroll processing, employee benefits, risk management, and compliance support. Founded in 1999, the agency serves small to enterprise businesses across industries such as healthcare, hospitality, and food and beverage.

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A Better Call Agency logo

A Better Call

BPO & Outsourced Support Website

A Better Call specializes in appointment setting and telemarketing services. The agency has consistently achieved a 10% meeting ratio from qualified lists. It emphasizes a proactive approach rather than relying on prospect responsiveness.

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Feature Comparison

Attribute National PEO A Better Call
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.1 higher
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Location Scottsdale, Arizona, United States Canton, Boston, Massachusetts, United States
Services
  • HR Outsourcing
  • Corporate Training
  • Employer of Record
  • HR Consulting
  • PEO
  • Recruiting
  • Staffing
  • Call Centers
  • Digital Marketing
  • Appointment Setting
  • Survey Services
  • Telemarketing
  • Lead Generation
  • HR Outsourcing
  • Corporate Training
  • Employer of Record
  • HR Consulting
  • PEO
  • Recruiting
  • Staffing
  • Call Centers
  • Digital Marketing
  • Appointment Setting
  • Survey Services
  • Telemarketing
  • Lead Generation
Industries
Food and Beverage Hospitality HR Restaurants Health Care
IT Financial Construction
Pros
  • Long-term client relationships with prompt HR support, as noted in a 5-star Google review.
  • Demonstrated willingness to advocate for clients beyond standard services, such as resolving gift card issues for a closed restaurant.
  • Consistent 10% meeting ratio from qualified lists
  • Proactive outreach approach
  • Specialized in appointment setting and telemarketing
Cons
  • Multiple reports of poor communication and payroll inaccuracies, including miscalculated hours and delayed QuickBooks imports.
  • Some clients describe unprofessional behavior and a lack of follow-through, with complaints about employee silencing and missed legal deadlines.
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