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Compare National PEO vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

National PEO Agency logo

National PEO

BPO & Outsourced Support Website

National PEO is a professional employer organization (PEO) that provides HR administration, payroll processing, employee benefits, risk management, and compliance support. Founded in 1999, the agency serves small to enterprise businesses across industries such as healthcare, hospitality, and food and beverage.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute National PEO Horatio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.9 higher
Location Scottsdale, Arizona, United States New York City, New York, United States
Services
  • HR Outsourcing
  • Corporate Training
  • Employer of Record
  • HR Consulting
  • PEO
  • Recruiting
  • Staffing
  • BPO
  • HR Outsourcing
  • Corporate Training
  • Employer of Record
  • HR Consulting
  • PEO
  • Recruiting
  • Staffing
  • BPO
Industries
Food and Beverage Hospitality HR Restaurants Health Care
Corporate Services Finance HR
Pros
  • Long-term client relationships with prompt HR support, as noted in a 5-star Google review.
  • Demonstrated willingness to advocate for clients beyond standard services, such as resolving gift card issues for a closed restaurant.
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Cons
  • Multiple reports of poor communication and payroll inaccuracies, including miscalculated hours and delayed QuickBooks imports.
  • Some clients describe unprofessional behavior and a lack of follow-through, with complaints about employee silencing and missed legal deadlines.
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