Compare National PEO vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

National PEO

BPO & Outsourced Support Website

National PEO is a professional employer organization (PEO) that provides HR administration, payroll processing, employee benefits, risk management, and compliance support. Founded in 1999, the agency serves small to enterprise businesses across industries such as healthcare, hospitality, and food and beverage.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	National PEO	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +2.7 higher
Location	Scottsdale, Arizona, United States	Dallas, Texas, United States
Services	HR Outsourcing Corporate Training Employer of Record HR Consulting PEO Recruiting Staffing Phone Answering Services Call Centers BPO	HR Outsourcing Corporate Training Employer of Record HR Consulting PEO Recruiting Staffing Phone Answering Services Call Centers BPO
Industries	Food and Beverage Hospitality HR Restaurants Health Care	Retail Consumer Goods Corporate Services
Pros	Long-term client relationships with prompt HR support, as noted in a 5-star Google review. Demonstrated willingness to advocate for clients beyond standard services, such as resolving gift card issues for a closed restaurant.	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	Multiple reports of poor communication and payroll inaccuracies, including miscalculated hours and delayed QuickBooks imports. Some clients describe unprofessional behavior and a lack of follow-through, with complaints about employee silencing and missed legal deadlines.	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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