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Compare Mainstream Digicom vs Optima Communications International Inc

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Mainstream Digicom Agency logo

Mainstream Digicom

SEO & Organic Growth Website

Mainstream Digicom is a digital agency founded in 2016 that integrates AI and VoIP technologies. It offers web design, ecommerce development, SEO, and phone answering services. The agency serves startups, small, and medium businesses.

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Optima Communications International Inc Agency logo

Optima Communications International Inc

BPO & Outsourced Support Website

Optima Communications International Inc is a Canadian BPO provider founded in 1992, specializing in contact center outsourcing for regulated industries. It is the largest Canadian life insurance outsourcer and the largest contact center BPO provider for electrical and water utilities in Canada, with 100% of staff located within Canada.

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Feature Comparison

Attribute Mainstream Digicom Optima Communications International Inc
Category SEO & Organic Growth BPO & Outsourced Support
Rating
Winner +2.8 higher
Location Montreal, Quebec, Canada Toronto, Canada
Services
  • Web Design
  • eCommerce Development
  • Web Development
  • WordPress Website Design
  • UI/UX Design
  • SEO
  • Phone Answering Services
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
  • Web Design
  • eCommerce Development
  • Web Development
  • WordPress Website Design
  • UI/UX Design
  • SEO
  • Phone Answering Services
  • Call Centers
  • BPO
  • Customer Support
  • Back Office Outsourcing
  • Research
  • Claims Processing
  • Finance & Accounting Function
  • Inbound
  • Outbound
  • Telemarketing
  • B2B
Industries
Education Food and Beverage Media & Communications Nonprofit Retail Wellness & Fitness Legal Insurance eCommerce AI
Corporate Services Consumer Goods Finance Fintech Insurance
Pros
  • Strong customer service and professionalism
  • Expertise in AI and VoIP integration
  • Long-term client relationships with high satisfaction
  • Long-standing client relationships with 15-20 core clients averaging 15 years tenure
  • 100% of staff located within Canada
  • Largest Canadian life insurance outsourcer and largest contact center BPO for electrical and water utilities in Canada
Cons -
  • Google reviews report persistent unsolicited calls claiming to be from Scotiabank, calls from multiple numbers, and difficulty being removed from call lists
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