Compare Kim's Answering Service vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Kim's Answering Service

BPO & Outsourced Support Website

Kim's Answering Service, Inc. is a locally owned and operated telephone answering service founded in 1967. The company offers personalized and professional call handling to the entire professional industry. Supervised operators are trained to manage all types of calls and relay them per on-call instructions.

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Winner

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute	Kim's Answering Service	A Better Answer
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.6 higher
Location	Fort Worth, Texas, United States	Dallas, Texas, United States
Services	Phone Answering Services Call Centers BPO	Phone Answering Services Call Centers BPO
Industries	Consumer Goods Corporate Services Finance Retail	Retail Consumer Goods Corporate Services
Pros	Professional and reliable service for over 20 years according to long-term clients. Quick issue resolution and responsive customer service. Pleasant to work with and accommodating to client needs.	100% female-owned and operated, Certified Minority Owned Business Won ATSI Award of Excellence for 14 consecutive years Provides bilingual Spanish operators
Cons	Occasional reports of unprofessional call handling, but the agency responds to complaints.	One Google reviewer reported a rude operator who hung up during a life-threatening situation.
Website	Visit Site	Visit Site

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