Compare Kim's Answering Service vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Kim's Answering Service

BPO & Outsourced Support Website

Kim's Answering Service, Inc. is a locally owned and operated telephone answering service founded in 1967. The company offers personalized and professional call handling to the entire professional industry. Supervised operators are trained to manage all types of calls and relay them per on-call instructions.

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Winner

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute	Kim's Answering Service	Horatio
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +0.8 higher
Location	Fort Worth, Texas, United States	New York City, New York, United States
Services	Phone Answering Services Call Centers BPO	Phone Answering Services Call Centers BPO
Industries	Consumer Goods Corporate Services Finance Retail	Corporate Services Finance HR
Pros	Professional and reliable service for over 20 years according to long-term clients. Quick issue resolution and responsive customer service. Pleasant to work with and accommodating to client needs.	Tech-enabled customer support outsourcing with dedicated handpicked teams 5.0 Google rating from employees Partners with high-growth and innovative companies
Cons	Occasional reports of unprofessional call handling, but the agency responds to complaints.	-
Website	Visit Site	Visit Site

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