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Compare Kim's Answering Service vs 247 SECRETARY

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Kim's Answering Service Agency logo

Kim's Answering Service

BPO & Outsourced Support Website

Kim's Answering Service, Inc. is a locally owned and operated telephone answering service founded in 1967. The company offers personalized and professional call handling to the entire professional industry. Supervised operators are trained to manage all types of calls and relay them per on-call instructions.

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247 SECRETARY Agency logo

247 SECRETARY

BPO & Outsourced Support Website

247 Secretary is a leading offshore outsourcing provider headquartered in Ocala, Florida, with operational facilities in Cavite, Philippines. The firm delivers customer care, tech support, back office outsourcing, data entry, and customer retention services. Agents are available around the clock to provide consistent support.

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Feature Comparison

Attribute Kim's Answering Service 247 SECRETARY
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +4.2 higher
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Location Fort Worth, Texas, United States Ocala, Florida, United States
Services
  • Phone Answering Services
  • Call Centers
  • BPO
  • Data Entry
  • Phone Answering Services
  • Call Centers
  • BPO
  • Data Entry
Industries
Consumer Goods Corporate Services Finance Retail
Software & IT Services Finance Corporate Services
Pros
  • Professional and reliable service for over 20 years according to long-term clients.
  • Quick issue resolution and responsive customer service.
  • Pleasant to work with and accommodating to client needs.
  • Low staff attrition and stable workforce due to impact sourcing model
  • 24/7 availability of highly trained agents
Cons
  • Occasional reports of unprofessional call handling, but the agency responds to complaints.
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Website Visit Site Visit Site
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